FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Do I need a special charging point?
No you don't. All Niu models can be charged using a standard 13 amp domestic plug socket. It's as easy as charging your smart phone.. Plus the battery can be removed and taken indoors to charge.
What do I need to ride an electric scooter legally?
Electric scooters are treated the same as petrol machines. So, to ride a 50cc (or equivalent) machine with a maximum speed of 28mph, you either need:
Can you suggest an insurance company who will offer cover?
With electric scooters being relatively new to the UK market not all insurance comapnies are up to speed. We understand that the following three companies will quote.
Do I need to wear a helmet?
In a word, yes!
What warranty do NIU scooters come with?
Every model is supplied with a comprehensive 2 year warranty and the battery has a 3 year warranty.
Do you repair kick scooters?
Unfortunately, at this moment in time, we are only able to repair the scooters that we sell. ie. KIQ and NIU models. We have spare parts for these models but not others.
How soon can I have my NIU scooter?
If we have the model you buy in stock we can have it ready for you within 2 days. If we need to order it it may take up to a week, although it is often quicker than this.